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It's easy to use your FSA or HSA benefit on Bonafide products. Learn more below, check out our Blog, and reach out to our helpful Customer Care team with any questions.
It's easy: just use your FSA or HSA debit card at checkout.
Don't have enough money on your card to cover your whole purchase? Contact our Customer Care team and we'll split the payment between your FSA/HSA card and your regular debit or credit card.
Tip: FSA funds often expire at the end of the year.
It's important to check with your employer about the details of your HSA or FSA plan. Learn more about filing a reimbursement claim.
What are Flexible Spending and Health Savings Accounts?
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) are employer-sponsored, pre-tax accounts where employees can set aside funds to cover the cost of qualified medical expenses. Once you enroll in an HSA or FSA, you are able to contribute pre-tax dollars from your paychecks that can then be accessed throughout the year to pay for healthcare-related expenses that aren’t covered by traditional insurance.
If you’re not sure whether you have an FSA or HSA, please check with your employer or insurance provider. To learn more about what you can purchase with your FSA or HSA, click here.
Can I use my Healthcare Savings Account (HSA) to pay for Bonafide products?
At this time, our products are not covered by traditional insurance. That said, some healthcare HSA or FSA cards cover part or all of the cost of certain Bonafide products, so we recommend reaching out to your HSA/FSA provider to confirm if you can use your HSA or FSA funds.
Once you’ve confirmed that your HSA or FSA does cover Bonafide products, you should be able to place an order for any of our products; we’ve taken all of the necessary steps on our end to ensure you can access the proof of payment needed to file a reimbursement claim. We also recommend consulting your provider to determine what documentation is required to have your claim approved, as many providers require a Letter of Medical Necessity (LMN) in addition to a receipt.
What can I purchase with my HSA or FSA?
First and foremost, it’s essential to check with your FSA/HSA provider to determine if there are limitations to what your HSA or FSA funds can cover, including Bonafide products. Once you’ve confirmed that your HSA or FSA does cover Bonafide products, you should be able to place an order for any of our products; we’ve taken all of the necessary steps on our end to ensure you can access the proof of payment needed to file a reimbursement claim. If you’d like to learn more about obtaining your receipt, click here.
We also recommend consulting your provider to confirm what documentation is required to have your claim approved. In addition to your receipt, many providers require a Letter of Medical Necessity (LMN) in order to reimburse you for your claim. You can access our Bonafide-specific Letter of Medical Necessity here.
What's the best way to place my FSA or HSA order?
First, double-check the balance on your FSA or HSA account and that your plan covers Bonafide products. You can place an order online, using your FSA or HSA card (as you would any other credit card), or by calling our Customer Care Team for assistance at 1-833-266-2343, Monday to Friday 9AM - 6PM ET.
How can I get a FSA or HSA receipt?
To obtain a copy of your order receipt, log into your account and select “Order History” from your subscription page. After locating the correct order, click “Details”; once you’re viewing the specific order details page for that order, click “Print Order Details,” which is located in the bottom, right-hand corner of the page. From there, you should be able to download or print a copy of your receipt.
Please note that you’ll need to download or print a separate receipt for each Bonafide order where you used your HSA/FSA funds in order to submit them for reimbursement.
If you have any trouble with this, you can contact us online or by calling us at 1-833-266-2343, Monday to Friday 9AM - 6PM ET. From there, one of our Customer Experience Agents will happily assist in sending you a copy of your receipt(s).