Returns & Exchanges
Need to make a return or exchange?
Get started with these simple steps.
Locate your
order number
Find your order number in your confirmation email or by logging in to your account. Don’t have an account? Click here
Start your return or exchange at the Returns Portal
Choose the item(s) and reason you would like to return or exchange. Review your return/exchange and click submit.
Ship your
item(s) back
Print your label, package item(s) and bring to carrier within 14 days of receiving the return label. Your refund will be issued once we receive your package.
Our return policy
Our top priority at Bonafide is to develop and deliver powerful solutions that provide the relief you need and deserve during menopause. We do understand, however, that customers sometimes decide a product is not right for them after purchase. If this is your situation and you would like to make a return, please review our policies prior to initiating your return.
Need more support?
Visit our Help Center or send a message to our Customer Care team.